Today: 19-04-2024

Content Moderation Disparity: EU Reveals Musk's X Falls Short of Rivals in Moderation Staff

EU Raises Concerns Over Elon Musk's X: Shortage of Content Moderators Sparks Regulatory Scrutiny

In a recent revelation, a senior European Commission official disclosed that Elon Musk's social media platform, X, operates with a mere 2,294 content moderators, raising eyebrows compared to industry giants like Google and TikTok. This disclosure comes in the wake of the EU's implementation of the Digital Services Act (DSA), which mandates significant online platforms to intensify efforts in combating illegal and harmful content.

X has drawn regulatory attention due to Musk's decision to lay off a substantial number of employees responsible for content monitoring, particularly amid the growing challenge of disinformation on the platform. Reports submitted to the EU in September unveiled the stark contrast in content moderation staff, with X employing 2,294 moderators compared to Google's YouTube (16,974), Google Play (7,319), and TikTok (6,125), according to the anonymous Commission official.

Regulators are expressing concerns about X's moderation capabilities and are optimistic that peer pressure, a significant aspect of the DSA, will prompt the platform to bolster its content moderation team to align with industry standards. The EU has responded to the evolving digital landscape by doubling the number of staff dedicated to enforcing the DSA, increasing from 50 to 120.

While the DSA is set to encompass all intermediary service providers from February 17 next year, not just the initially named 19 services, the scrutiny on X underscores the challenges and expectations facing tech giants regarding content regulation. This development emphasizes the ongoing dialogue between regulatory bodies and major platforms as they navigate the complex landscape of online content governance.

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